Change or Cancel Your Registration

Change a Test Registration

You may change your test center, date, or reporting time through your ETS GACE® testing account.

  • Changes in registration will only be processed if seats are available at the requested center, on the requested date, and at the requested time.
  • If you are approved to test with accommodations, you cannot reschedule online. Contact ETS Disability Services.
  • Changes can be made up to three calendar days before the test date (not including the day of the test).
  • A $25 processing fee is charged for making changes to your registration.

Note: You cannot change the test you have selected once you have registered. To do so, you must cancel your registration and re-register for the test you want to take.

Cancel a Test Registration

You may cancel a test registration through your ETS GACE testing account or by calling ETS Customer Service at 1-855-225-7178.

  • Cancellations must be processed at least three calendar days before the test date or your fees will be forfeited.
  • Cancellations processed at least three calendar days before the test date are eligible for a refund. You will be refunded the registration fee, the test center fee, and 50% of the remaining test fee paid. The international test site fee is not refundable.
 

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